How To: use gmail on the PS Vita/ PS TV (fix error C2-14396-3)

Gmail have recently increased their security and you might see an error message if you try to register your PS Vita or your Vita TV with gmail:

An error has occurred. (C2-14396-3)

please log in via your web browser: https://support.google.com/mail/answer/78754 (Failure)

This error happens because gmail considers your Vita app to not be secure.

c2-14396-3 PS Vita

There are settings to bypass this error.

First, go to your google account settings, in the “recently used devices“. You might have to confirm that you are the person who was just trying to connect, so that your PS Vita doesn’t get blacklisted

recently_used_devices

Then, in the sign-in and security settings page, scroll down to “Allow less secure apps”, and make sure to turn it to “on”

google_allow_less_secure_apps_on

 

You should now be able to register your gmail account on your PS Vita or Vita TV!

17 Responses

  1. xfullmetal17 says:

    I’ve found that having two-factor authentication ON and creating an app password (at myaccount.google.com/security click App passwords and generate a new one) doesn’t give the above “security issue” message. Note that you’ll have to repeat this step every time you want to re-enable the hack, since it’s a more of a “one-time use” password.

  2. Sprinkle says:

    When I already filled my correct email address and my correct password it keeps saying “the sign-in ID or password is not correct”

  3. jon says:

    not working for me

  4. Camolot the Creator says:

    Does not help at all. The same error keeps popping up, and I have checked multiple times over that I have entered the correct login information.

  5. Kenneth says:

    I set up an email account and when I send the email to that account, it never shows up on the PStv email. Just sits there trying to refresh then I get a “no messages” notice.

  6. Jacson says:

    Excellent! Your article helped me a lot. THANKS!

  7. aziz says:

    Hello compte ps vita

  8. touba says:

    salu est-ce-que vous pouvez me donnez le compte de ps vita
    pardent pour sa

  9. tyelr says:

    they changed the ui of the google security website and I don’t know where to find the less secure apps option

  1. July 8, 2016

    […] technique to fix gmail on your ps vita is to fix another specific error, error C2-14396-3, and does not work in this specific situation. […]

  2. November 1, 2017

    […] How To: use gmail on the PS Vita/ PS TV (fix error C2-14396-3. – Gmail have recently increased their security and you might see an error message if you try to register your PS Vita or your Vita TV with gmail: An error has occurred. […]

Leave a Reply

Your email address will not be published. Required fields are marked *

Most comments are automatically approved, but in some cases, it might take up to 24h for your comments to show up on the site, if they need manual moderation. Thanks for your understanding