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Overcharged on PlayStation Store

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Overcharged on PlayStation Store

Post by RangdeBasanti » Wed Aug 14, 2019 7:11 pm

Last night I was planning on buying Far Cry 5 from the PS store when I noticed the bundle with New Dawn was on sale. I decided to buy that instead since it was only $42.89. After I confirmed the purchase it charged me $66.88, almost as if they charged me for Far Cry 5 on top of the bundle price. I contacted PlayStation support via web chat and the rep assured me I had made a mistake and accidentally purchased Far Cry 5 AS WELL as the bundle. He refunded me Far Cry 5 and said I was good to go. When I went to download the bundle the only thing that downloaded was New Dawn and it’s as if Far Cry 5 was never purchased at all. Does anybody know if this is a common problem or did PS make a mistake? I’m super confused.

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Re: Overcharged on PlayStation Store

Post by NNNRT » Wed Aug 14, 2019 9:59 pm

Moved to PS4 > Games.

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