PS4 HDMI Issue is Self-Fixable. Flashing Red Line is Not a Console Failure.
Regarding the recent reports of faulty HDMI ports it seems the problem is self fixable and isn’t widespread. Make sure to check your HDMI port for protruding metal before you plug your HDMI cable in!
As we reported a couple days ago of the incoming reports of HDMI ports being faulty new details of the issue and an official statement from Sony has been issued.
A Sony representative issued this statement regarding the issue(s):
“A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.
There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.”
And just recently Sony was able to verify the issue by one or two of the consoles sent in for repair. The issue is actually not a failure of the HDMI port but a piece of metal that is supposed to be fleshed with the console sticking up. Plugging in the HDMI cable resulted in it being cut and thus no output image. The solution is as easy as this; simply push the metal piece down so that it is out of the way and it will work as normal! There is no faulty ports as far as Sony can tell. As a safety precaution when you get a PS4 make sure to check the HDMI port before you plug the cable in! It seems the faulty metal piece is the majority if not all of the HDMI port issues.
Another issue that seems to be coming in from a small amount of users is that some PS4s are getting flashing Red Lines. Do not get scared if you happen to see this as it is NOT a console failure but means that for some reason it is not well ventilated or getting overly hot. It’s a safety measure to keep your PS4 safe. Simply let it cool and it will be back to normal.
There is still a possibility of other issues that could happen within that %.4 or less margin. If for any reason you do have an issue that persists make sure to contact Sony right away for support and to get a new console if applicable.
It’s a huge sigh of relief that this isn’t something major and is a quick fix. It seems like hopefully the PS4 will have a smooth launch besides this small HDMI fluke. With it well into launch day there hasn’t been any uproar or reports of other issues other than PSN being up and down due to high volume. Sony said they are working fast to get everything back up and running (which seems to be the case right now) and they are actively working on the PS4 OS to clean it up and smash any performance and bug issues.
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