Three Design Faults of the Vita that Sony Refuse to Recognise.

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145 Responses

  1. kay says:

    I have the screen cracking thing. I’ve had my vita 3 months and never dropped it but i have dark spots that only show during black loading screens.

    • xian183 says:

      Kay, all vitas have this, it is because of the OLED technology and is usually only noticeable on a dark screen

      • hgoel0974 says:

        exactly, the screen tries to show black and as we all know very well black light doesn’t make sense, it isn’t even a flaw, just a side effect of having such a beautiful screen ;)

  2. silkyskeeter says:

    You must have just gotten a defective unit…. Ive manhandled the heck out of PsVita and it still works great. Took it to the work site, fell out of my pocket from 3 stories up and only the corner chipped. Dropped hot embers onto the touch screen and you cant even tell. Let a 2yo play with it, chew on, and throw it around (because Vita had no games I cared about back then so I figured why not) and still works great. The ONLY issues I have had with my PsVita was that it BLOD’d on me 3 times (which hasnt happened since I bought the unit in Feb of last year), screen would/will freeze if I link my email to the email app, and if you have just a little bit of moisture on your finger, when you touch the screen, the whole screen will spaz out and become uncalibrated. With no option to recalibrate the touch, you have to completely turn the unit off (not sleep), wipe off the screen, and turn it back on.

  3. Chezni says:

    Manufacturing error =! Design flaw

    A design flaw is something that is consistently causing problems.

    I don’t believe the screen cracked in half for no reason. You’re probably leaving out important details or ignored some other factor. This does not give any indication that the design of the device could have stopped this from happening.

    Manufacturing errors, on the otherhand, happen in every sector of industry. Nothing humans make is perfect.

    • Someone Else says:

      However, that’s still an issue on sony’s end, of building the device. (which seems to be the main point of the article.)

      Whether the flaw is in their console design, or their manufacturing plant design, there seems to be one somewhere, leading to some cases like this.

      It is pretty awful that they won’t replace the few consoles this happens to, and in doing so earn more customer trust and loyalty.

      • hgoel0974 says:

        Yes, they really should replace faulty units but I wouldn’t really blame Sony too much about the defective consoles themselves, I would suppose that it is a flaw in some devices and it seems like it might just be a short circuit but I think that given the fact that the device is super heavily packed, it might just be time to look for more precise machines.

        Also, I guess the PSVita just has too much power, I have heard that we can’t crank the thing up to 2 GHz because it would catch fire, Sony just couldn’t do anything, as powerful as modern electronics are, portable devices can’t have any active cooling systems because there just isn’t enough room, we probably might see a PSVita which can go at 2 GHz in 10 years or so, when the technology to either run processors without much heat or passive cooling tech improves.

  4. Ronald says:

    This article is wrong about overheating its caused by people getting oil from their hands in the charger slot causing it to burn the slot.

    • Someone Else says:

      Oil from your hands should not make the charger slot burn. That is the flaw. Other handhelds handle this normal interaction just fine.

      • hgoel0974 says:

        Why do you have oil on your hands when handling a touchscreen device? :?

      • Someone Else says:

        “Oil from your hands” is what your fingerprints are made of.

        See that greasy streak when you swipe the vita’s screen? Same stuff.

        If you can’t handle the charger slot with your bare fingers, (and their natural oil) that is definitely a design flaw.

        Now if he’s talking about people who had *motor* oil on their hands (which I doubt), then yeah they did that to themselves. But if the skin’s natural ‘oil’ did this, serious design flaw.

        • McLoven says:

          well there u have it folks, DON’T oil your VITA, It will most definitely not make it run smoother :)

          • Someone Else says:

            Replying without reading, a new trend?

            Here let me fix that for ya:

            “Well there u have it folks, don’t touch your vita’s port with your fingers and your natural skin-oils, it might break it due to bad design.”


          • Someone Else says:

            Even if you just washed your hands 3 times, they have oil. Your own glands create this oil.(called sebum)

            So it sounds like just touching the charger port with your (clean) fingers can break your Vita.

            That should not happen.

          • crack head mcgee says:

            Don’t worry McLoven, I got your joke :).

          • Someone Else says:


            WE NEED MORE BBCS

  5. Evil_Dooms says:

    I have noticed black dots on my vita aswell, when im playing metal gear solid hd (mgs2) before the loading screen the black is lighter so the dark black dots show up.

    But if you display any other colors you cant see it, it seems its semi defective and only shows up on certain levels of blacks.

    Also i got my ps vita at launch aswell.

  6. Kyu says:

    …business slow in Wololo eh? xp

  7. Shapeshifter says:

    I wish they make ps vita like the psp 1k or 3k,they had the best grip and performance respectively and never broke down on me in fact I haven’t bought a vita yet and probably won’t soon will wait for vita 2

  8. Cosmin2310 says:

    eny1 now how to install the gPSP on VHBL? I have FW 2.05 with a game exploit and I want to install the gPSP roms :(

  9. fofix says:

    I wont be able to sleep tonight….. :ddd

  10. 313 says:

    I think you may have got a defective unit.

    I accidentally dropped my Vita on concrete (luckily I keep it in a soft cover pouch, similar to the old PSP one). It had a couple of chips on the side, but its fine nonetheless.

    I’ve had my Vita since launch day, and bought a warranty on it. I’m debating on whether I should trade it in for a new Vita (and lose my UNO exploit) or just keep it as it is.

  11. Skars says:

    Overheating when related to charging generally is caused by short circuit.

    sometimes it may be very difficult to find out what and where exactly is the problem.

    Of course, if some piece came faulty its Sony to blame, but if is possible to see short circuit in pins, on the cable or console port, could prevent a waste or even an accident.

  12. JonathanH says:

    I have never had any of these problems.

    But not displaying an indicator when you try to resume from standby or turning on the system is a hassle.

    It must have to do with you halfway plugging in your power source.

  13. Acid_Snake says:

    you can’t really call them design faults if it only affects 23 or so customers, that’s like 0.001%, a design fault was the red ring (around 30% failure rate at it’s peak) or ps3 blu-ray lasers burning out (mostly the cheap ones used in the 40GB model). Not even the yello light of death is considered a design fault as it only affected a small amount of owners compared to the red ring (about 5% of consoles).

  14. sneax673 says:

    I have a prelaunch model Vita and i have had no problems with it at all. That sounds more like defective models to me. Btw posting from my Vita lol

  15. xentar says:

    Regardless of whether these are design flaws or manufacturing errors it’s pretty terrible that Sony won’t replace the unit. They have few enough loyal consumers as is and this practise won’t help.

    I’m lucky that I live in a country (Australia) where fair trading consumer laws will protect me and the retailer I purchased from would be obligated to replace the unit.

  16. Jesus says:

    your vitas screen cracked by looking at it …. ??? …. yeah i think someone dropped it HARD when you werent around and left it there for you to find…. lol

  17. gunblade says:

    what with when the vita screen goes black and the blue light starts blinking i tought the thing sumhow ened up lagging wen it was in sleep mode n since the light flashs wen the live screen updates or a download is done i tought that was the case i heard i shuldent play while chargening ..if u think about it the first xbox 360 had big trouble overheating

    • NNNRT says:

      All electronic devices mustn’t be used while charging, as that causes overheating and/or decrease in battery life. ;)

      BTW I leave my PSVita charging while I’m sleeping everyday. :mrgreen:

  18. Shapeshifter says:
    They even have a page for it meaning they knw abt their design flaw

    Btw Atleast the ps vita is finally cracked outside the psp emu!

  19. crudedude says:

    i always make it a habit to rest any device with a exposed screen like the vitas unexposed with its back facing up and on a soft piece of cloth underneath. i also cover them with screen protectors and clean them at least once for every i use them. with a screen as large and beautiful as the vitas leaving it exposed is almost like asking for it to be damaged. but i a little paranoid and always expect the worst things to happen.

  20. psvita-freak says:

    There’s nothing wrong with mine Vita…
    Just got the feeling that my htc wildfire s overheats faster… LOL… :)

  21. fallenOne says:

    The position of the start and select buttons S****!

  22. DarthDiggler says:

    This all sounds very anecdotal to me and that doesn’t mean you won’t find people with similar stories, but immediately coughing this up as a design flaw without any sort of scrutiny into the situation is pretty presumptive.

    Perhaps a little more investigation is in order.

    • Someone Else says:

      Why does he need scrutiny, to tell him this is a design flaw?

      If it cracked without even touching it, he can be pretty sure it wasn’t anything he did…

      Even if he theoretically had freezing temperatures wherever he lives, the device should handle that without cracking.

      • Yes says:

        It could be a random error that was caused during the manufacturing process. In that case, it isnt really related to the design itself.

        • Someone Else says:

          Yeah but errors in the manufacturing proccess is a design flaw in the factory, in my opinion. Sure, we can nitpick the author’s term, but his point is valid. When the product is flawed by no fault of the customer, sony needs to fix/replace it for free.

          Especially if it’s still under warranty

    • gunblade says:

      well they say there a 4g model so i guess if u think about it there was desing flaw in the first gen of ps vita mines lags hard wen i first got it freez up ….

  23. Yes says:

    I’m not sure if they refuse to recognise this. I think that they take these reports seriously. But as with all electronic devices, random errors can happen. It doesnt necessarily have to do with design flaws, it could be random errors that happends at manufacturer level.

    That said, it really sucks for those who experience these errors. I’m glad that i live in a country in Europe that has about 1 year warranty on pretty much all electronic devices. Paying nearly the same amount as the unit itself cost is something that i wouldnt have done myself. In that case, i think that i’d rather just buy a new one instead. Or maybe buy a used unit to save some money.

    • Someone Else says:

      Well it’s a fault on their end causing it, and they don’t pay the replacement charge. To me, that’s refusing to recognize it.

  24. James Way says:

    I don’t really like my Vita. I never wanted to purchase it, but it interested me to be able to play FF7 and chrono cross on the go. Those two reasons were not reasons enough for me to buy it, so I wasn’t. My girl on the other hand DID buy it for me. I used it to play FF7 and rayman and I’m on Homebrew right now from v 1.8(?) and chrono cross doesn’t work for it. It does work on 2.0 so I might just update. Aside from that, I leave it on all the time, charge it whenever the fack I want, and if it ever burns up, melts or cracks, well then, fack them I won’t buy another sony product period. I have a vaio that doesn’t work, and I paid 2K for it, the bluetooth is not working, some leds on it don’t turn on, I bought it from the sony store and I got the accidental plan for it and a backup disc, that when I went to reflash my OS, did not work. I restore everything on all my laptops once a year, just to get rid of *** I don’t care for but remains hidden. I had to take it back to the store and they had to do it their way. Bluetooth used to work with my cellphone jabra, which was awesome as I got to speak/hear in the games or listen to media at work without interrupting others, but now it does not recognize the proper music service on the jabra. I can use it for skype only. I’ve reloaded the drivers and still no such luck. I definitely should have gone with the lenovo I wanted…though I really wanted a laptop with a dock that had hdmi, the one I have now is parked right in front of my bravia, which is about the only thing that works. I have their 720dn receiver which is good mostly, but at times does the capacitor sound that you get when you turn a receiver on, but I didn’t turn it on and it doesn’t turn on anyways. Not an issue, but weird. Their PS3 has its own issues and PSN is routinely down. I have their tablet S which if it weren’t for the fact that I bought it, wanted the remote feature, I would have thrown it in the air and yelled pull by now. Browser crashes randomly, reboots randomly, or seemingly randomly, freezes, just like the vita completely not rootable, version 4.0, so good programmers can’t at least try their hands at making a workable OS. Even the reason I got it for, the remote, tends to suck and crash on me when I use it, which tends to be when I need it the most, to change the channel or turn on the tv. At which point I toss it on my couch and run to get my good ole trusty remote control. They’re one of those people that does everything shittily, instead of one thing perfectly. Though Google seems to be good at that. All their things are nice to look at but tend to end up being paperweights. My vita has gone unused in months and honestly, I don’t think I noticed…or missed it.

  25. shogrran says:

    Can’t really believe the screen cracking thing. Sorry. But have you ever thought maybe some *** dropped something on it while it was charging and you weren’t paying attention? I don’t think it’s physically possible judging by the entire weight of the vita itself.

  26. mer2329 says:

    i personally dropped my Vita and it still works
    heres the story:
    as i am running for the bus, my vita slipped out of my pocket hit the concrete. It tumbled, and hit the concrete at least 2 more times. Then came to rest in some dirt near a tree

    i guess i should count myself lucky. thanks for the info

  27. hammer says:

    well maybe I am a noob lol it seems that the battery itself should have a internal circuit to prevent overcharging.oh well you win some , and you lose some.

  28. gunblade says:

    major fail the vita front camera right by the square and triangle not good u over the camera at time.

  29. Bouzery says:

    One problem that I have had is when I take my vita outside it freaks out. Its almost like the vita controls itself and freaks out. In apps or games the touchscreen doesnt respond. But when you are on the menu (or Live Area Screen) the page wipe out animation freaks out and other stuff. I believe its because I live in Finland and its -19 celsius. I have a video of it.

    • Poodleinacan says:

      Well, -19 celsius may be considered as an extreme temperature.
      I would be careful with playing on the PS vita outside at temperatures like that.

  30. Jackie says:

    If your vita is under a year old,you need to call back sony.Because what has happened you got was is known as a thermal crack which is covered under warranty. The reason I know because I work in warranty, not for not small electronics but appliances. I know that it sounds odd but the samething happens to smooth top ranges,thats why I know the difference. Plus the same thing happened to my son and I just got off the phone with sony and they tried to tell me the warranty was voided because of the crack until I told them about the difference between phycial crack and a thermal one,now they are sending me a prepaid box for warranty repair.Sorry so long.

  31. JonMichael says:

    The same thing happened to me, we called Sony and they said it was a user error, I kept telling them the below screen cracked, and they kept telling me ‘You must have dropped it and forgot about it.’ since the warranty does not say anything about the screen cracking not counting, I was really mad. I called again and said that the ‘inside mechanisms’ (AKA the lower screen) Where not working, they are going to ‘get back to me.’

  32. I got a PS Vita yesterday and the only issue I have with it so far is that when I turn it off and then back on a little later, the time on it skips an hour ahead. I haven’t been able to find a solution…

  33. Darryl says:

    Had my Vita 4 months, I did leave it charging overnight. Woke up the next morning and it charger and the area the charger connects into was burnt. Sent it off to Sony and they claimed, “Liquid Damage” and said unrepairable and no replacement. Got myself a great doorstop now.

  34. Poodleinacan says:

    I’ve had my Ps vita for 2 years ago, and I did charge my vita overnight a few times (but not many), and I never had any problem.

  35. another user says:

    Holy moly. That overheating picture you used is hilarious. Yeah. I guarantee your Vita will not look like that if it overheats. That is clearly a picture of a Vita that has been microwaved. You must be a special kind of conspiracy theory nu . XP. Thanks for a good chuckle. Sorry about the broken Vita. It really is a fantastic unit.

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